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Want to handle your cancellation online in a snap? Give our shipping service a go! We'll send your cancellation straight to NordVPN and you'll get a shipping confirmation from us, along with a copy of your cancellation letter. It's as simple as that!

You always have the option to cancel your contract with NordVPN. However, it's important to remember that there might be a minimum term when you sign up. After this initial period, contracts can usually be terminated with up to one month's notice. More and more companies are adopting a flexible approach in this regard. For instance, subscriptions to foundations or car insurance can often be cancelled in just one day. We're hopeful that an increasing number of companies will follow this positive trend.

You can cancel NordVPN over the phone, but be aware that NordVPN might try to persuade you not to. Phone cancellation is indeed useful as it's much quicker than written cancellation, but you always have the option to go with the latter with our assistance. The maximum processing time is 30 days. Haven’t received any response within 30 days? Contact our customer service, and we'll call you back.

Fortunately, it's rarely necessary to take legal action. However, each year we encounter a few cases where consulting our lawyers becomes essential. These include companies that refuse cancellations, demand cancellations be made by phone, or claim they haven't received any cancellation notice. The good news is that a letter from a lawyer works wonders. When we have trouble getting through to customer service, such a letter immediately grabs any company's attention. And should it be necessary, we offer this legal assistance totally free of charge.