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Fortunately, it is rare. But every year we have a few situations for which we have to call in our lawyer. Organisations that do not accept cancellations, that require cancellation by telephone, or that claim that they have not received a cancellation. The advantage is that a letter from a lawyer works wonders; where we sometimes have trouble getting past customer service, a letter from a lawyer immediately receives the necessary attention from organizations. We offer this legal assistance to our users free of charge.

You can always cancel your subscription with Viaplay. Keep in mind that there may be a contract period when you take out a subscription. After this initial period, subscriptions can always be cancelled with a maximum notice period of 1 month. More and more organisations are taking a flexible approach to this. For example, you can almost always cancel charities and car insurances daily. Let's hope that more and more organisations will follow this good example!

Would you like to arrange your cancellation online immediately? Then use our shipping service. We will send your cancellation to Viaplay and you will receive a shipping confirmation from us with a copy of your cancellation letter. It doesn't get any easier!

Do you want to cancel Viaplay? Fill in the requested information and the letter will be adjusted automatically. Download the letter, sign it and send it to the address provided. You will then receive a confirmation from Viaplay when your subscription is cancelled.